I think, as educators, we don't adapt to students enough.
For example, let's take the syllabus. At the beginning of the semester, students are handed a syllabus, which is then filed away somewhere.
With that in mind, I also noticed that I get a lot of questions from students about things that are clearly spelled out on the syllabus. This says to me that most people don't reference the syllabus for questions.
The way we do things in the online world is more of an "information on demand" presentation of information. You have a question, you find the answer.
For those of you who have sat in one of my classes, you know I often use the campus portal. I plan on introducing a section of "frequently asked questions" at the bottom of each page, so the information is readily available any time a student logs in to the portal, to supplement the syllabus.
If anyone has any thoughts or suggestions, feel free to fire off an email - I am trying to be as student friendly as possible. Here are the questions I came up with:
What is your grading policy?
Do you take attendance? What happens if I miss class?
Do I have to be on time?
How am I doing in this class so far?
Do you accept late work?
I missed a test. Can I get a makeup test?
Where should I do my lab work?
Where is your office?
Can I get extra credit?
I think you made a mistake grading. Can we discuss it?
I have a question about an assignment, when can I reach you?
I have a question about the Computer Science, Information Technology, Engineering, or Graphic Design programs, when can I contact you?
Where can I get assistance with lab work or studying if I can't find you?
When is the CIS lab in H310 open?
What is the cheating policy?
Wait, I gave my work to someone else, how does that make it cheating?
How should I address you?
Can I text message during class?
Should I shut off my cell phone on during class?
Can I take bathroom breaks during exams?
Can I have side conversations during class?
Can I leave early?
Can I bring my child/children to class?
I have a disability. Can you accommodate it?
I think I am going to fail your class, should I drop?
I know I didn't hand in any lab assignments, but I know this stuff. Can't you just give me an "A" and let me go home?