Monday, January 09, 2012

The Perils of Communication

This is a story that 20 years ago probably might have made the local news, and not CNN.

An Asian Papa John's customer in New York City ordered a pizza and after she left she noticed the area that says "customer name" listed her name as "lady chinky eyes". Obviously, a cashier thought they were being funny identifying her in this way.

Twenty years ago, she might have just ignored it after being annoyed. These days, she posted a tweet with a picture of the receipt, and it went viral.

This led to the employee being fired within 48 hours and an official apology being posted on Papa John's Facebook page.

The perils of being a smart ass in the information age!

Link to CNN story

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