Evolution of an Operating System (and my Windows 8 book)

I am finishing up my second book, a Windows 8 book for Pearson/Prentice Hall. Apparently, it will be published on October 12, according to Amazon (Link to my Windows 8 book here).

Delving in to the new operating system has been instructive for a few reasons. First of all, this version of Windows is going to change things. This rivals Windows 95 as the biggest change I've seen to Windows. Short summary: they have removed the Start menu and replaced it with a Start screen.

Wait, no, that is the Partridge family bus. You can see my confusion.

Yep, that's the Start screen!

You can of course add and move tiles. Notice my user name is my Gmail account. You can sign in with a Microsoft account and keep your files and settings "in the cloud". In other words, if I design my Start screen on my desktop, I can log in to my laptop and have the same screen. If I add bookmarks and pictures, they can follow me as well! Microsoft has also added the ability to log in using picture passwords and PINs, much like some cell phones.

The Windows Explorer interface has changed to include the Ribbon, which is the interface you may be used to from Microsoft Office 2007 and 2010.

Other key points: Windows 8 supports touch-screen monitors, so I am guessing in five years or so most people will have touch-screen monitors at home.

They've added new searching functions, gestures (like "pinching" on the screen to zoom), and basically ripped the heart out of the operating system.

There are many changes to be discussed, and a blog entry just won't summarize this. Just prepare to retrain!

My Fall 2012 Schedule

I have a pretty good handle on my Fall 2012 schedule at this point. Here's how to avoid me in the Fall 2012 semester!

Passaic (Paterson Campus):
Computer Concepts & Applications (CIS 101 M13) Mon/Wed 11:45 AM to 1:00 PM
Microcomputer Software I (CIS 125 M02) Tue/Thu 10:20 AM to 11:35 AM
Internet/E-Commerce Technologies (CIS 152 ME1) Thu 7:05 PM to 9:35 PM
Website Design & Tools (CIS 170 M01): Tues/Thu 11:45 AM to 1:00 PM
CIS Internship (CIS 294 M01)

Bergen:
Due to my writing, I won't be teaching a class at Bergen in the Fall.

Credit Card Reporting

I have heard this story a few times. A married person brings their child for a car, goes to take out a car loan, and finds their credit is ruined. The reasons can be anything from identity theft to marriage problems. Either way, however, it is a bad situation to be in.

Maybe you have heard the "free credit report" Web sites advertising. The main one of these, freecreditreport.com, is free but requires users to sign up for services in order to get their "free" report. However, why do that when the companies that keep track of your history are legally required to provide you this information for free once a year?

In 2001, I graduated from college, and a friend mentioned that New Jersey residents could get copies of their credit reports by sending a letter to each agency. When I got the report, I was surprised to find I had a few active credit card accounts. They were open because I applied. Since I wasn't living at home, I didn't get my mail often, so I had accounts open. I recall applying for one in college in exchange for a t-shirt, and I filled one out at a Devils game for a hat. I spent a while calling credit card companies and closing accounts I did not use.

At that point in time, each state had different laws regarding this, but today, residents of the United States have the right to view this information online once a year for free from each of the three credit reporting bureaus. In order to get a copy of your report, you can log on to the Web site the three agencies have set up:

www.annualcreditreport.com

They may offer to sell you extra services, but if you decline, you will not be charged anything. The general rule of thumb is if they offer premium services, you don't want those.

In my experience, it was good to do a credit report for the first time to see what information they had there. Today, I check it for identity theft or fraud, and fix any errors they might have on there (they may have mistakes, and if it costs you a loan, that is bad).

For most users, an annual credit report for free is enough, but there are services for people who want something more (like real-time monitoring, or access to your credit score). For most users, I think spending an hour a year on this is a great idea. I put it on my calendar to do each year, so if something does happen, I should become aware of it.

It's Official! I am an Author!

As some of you know, I took the 2010-2011 academic year off at Passaic to work on some projects. One of these projects was writing a textbook, and it was awesome to see it has been published and is on Amazon's Web site.

It really has been a dream of mine to actually author a textbook, and Pearson gave me a chance to do this with a small textbook in their Your Office series. The series editor, Amy Kinser, had a vision for how she felt the books should be, and it sounded a lot like the way I try to teach application software. Instead of "click click click", I try to talk about how certain features may be useful in a business environment.

Visit my book on Amazon!

Interestingly enough, the writing wasn't difficult for me. The most tedious part ended up being creating good screen shots, getting them labeled, getting permissions, and so on.

The book definitely will not make me rich - as it is designed to be packaged with the Your Office: Microsoft Office 2010, Volume 1 textbook, I was paid a flat fee rather than a commission. However, it was an exciting start to an authoring career. I hope to contribute more to other texts in the future, and having gone through the process, I know I can do it.

Death Wishes via Twitter

As a Giants fan, yesterday was a good day. The 49ers played a great game, but in the end, a few mistakes by a player pushed in to an unfamiliar role did them in.

The last time the Giants and 49ers faced each other in the playoffs (2003) the same sort of thing happened. A player named Trey Junkin was signed out of retirement to snap the ball for field goal attempts. He messed up a snap earlier in the game, and at the end of the game, he messed up another field goal snap and the Giants lost the game. Junkin faded away in to relative anonymity, though he had to read about the Giants in the newspapers.

In last night's game, a young player named Kyle Williams was pushed in to the role of punt returner because of an injury to the player who regularly filled that role, Ted Ginn Jr. Williams had only returned two punts this season. In the early part of the game, Williams made a mistake and the Giants got the ball. In overtime, he fumbled the ball, which led to the Giants kicking the winning field goal.

Trey Junkin was 41 years old at the time of his mistake, while Williams is 23 and a part of the 49ers team plans. The thing I want to highlight, however, is how the Web changed the reaction.

A number of fans of the 49ers went to Twitter, and Kyle Williams had his account listed and available for fans. Fans rushed to Twitter and starting sending him death wishes. Though a number of news outlets have called them "death threats", I haven't seen any evidence of that online. As opposed to threatening to kill him, they have sent messages saying they hope he, his wife, kids and family die, or that they hope he gets AIDS and dies. (Read some of the quotes here). Of course, if they were really extreme, they may have been deleted or reported to Twitter.

It is a shame how Web 2.0 technologies can lead to things like this.

The Perils of Communication

This is a story that 20 years ago probably might have made the local news, and not CNN.

An Asian Papa John's customer in New York City ordered a pizza and after she left she noticed the area that says "customer name" listed her name as "lady chinky eyes". Obviously, a cashier thought they were being funny identifying her in this way.

Twenty years ago, she might have just ignored it after being annoyed. These days, she posted a tweet with a picture of the receipt, and it went viral.

This led to the employee being fired within 48 hours and an official apology being posted on Papa John's Facebook page.

The perils of being a smart ass in the information age!

Link to CNN story

Photoshop Phriday

There are a lot of bizarre little Web sites on the Internet. One of them is SomethingAwful, which does a pretty good job of being funny and sometimes offensive. They have a contest every week called Photoshop Phriday, where you are given a theme and offered the chance to create an image to go with that theme. Sometimes they put out a starting image and people make changes to it. Definitely amusing, if you are not easily offended! That is always the problem with sites that are based on user contributions, of course.

Link to site

The End of Another Semester

So, the semester comes to an end again, a group of students moves on, and a new group prepares for the Spring semester.

Back in the stone ages of the 1990's, when I was in college, some fraternities used to carry around books containing teacher ratings. Of course, nowadays, it is much easier on the Internet. I love the idea behind ratemyprofessor.com - this is a free site that does not require signing up, and it allows you to anonymously post ratings for your professors.

Of course, there are always students who dislike certain professors who everyone else loves, but the more ratings a professor receives, the more accurate you would assume the rating is.

In terms of positives in my class, I know I have a passion for the material and I do try very hard to make it something students can relate to. I also try to encourage dialog in the classroom, and make it safe for students to ask questions. I also try to be entertaining and avoid using the PowerPoint presentations. Sometimes students don't like that teaching style. I also know some students dislike that they need to read the book, be on time to class, and turn work in on time. Personally, I feel like timeliness is critical one students transition to the business world, so I choose to emphasize these things in my classroom.

It's a great site, and here are links directly to my ratings pages:

Ratemyprofessor for me (Passaic)

Ratemyprofessor for me (Bergen)

When Web marketing goes wrong...

There are a few companies making names for themselves in marketing. LivingSocial, Groupon, Gilt Groupe, and restaurant.com are some of the sites that have popped up that offer consumers deep discounts on various types of services. LivingSocial and Groupon are sites that are especially geared towards localized services. For example, my students and I looked at the sites the other day, and we saw packages such as a spa day, keratin hair products, and a day of go-kart racing, all offered at a discounted rate. The advantage for a company is they attract new customers by offering a discount, and the advantage to the consumer is they save money.

Is this a sustainable business model? I am not sure. I do know you sometimes hear horror stories about sites like that. Generally, they have to do with the stampede effect created by Groupon and LivingSocial. As opposed to restaurant.com, which will give businesses a random amount of business, Groupon and LivingSocial tend to bring a stampede of business in around the same time. Some companies report regular customers being driven away by deal-seekers.

These sites do allow businesses to limit the amount of purchases (see Groupon terms here). However, businesses sometimes underestimate the demand for deal-seekers. For example, a British bakery recently offered a deal for a dozen of their gourmet cupcakes for $10. This was 75% off their normal price. This bakery chose to do all the deals at once (link to article), rather than spreading them out over a few weeks, and also chose not to cap the number of purchases, which many companies do. The normal monthly sale volume was around 1,200 cupcakes a month, they ended up making about 102,000. The owner had to bring in temporary workers just to meet their end of the bargain.

Now, could Groupon do a better job helping the customer avoid disasters like this? I am sure they could. However, the bakery owner also has to realize that caps exist for a reason, and should have seen the potential issue with opening it up to everyone with no restriction. That said, you have to feel for the owner who made this decision and cut in to what was likely a thin profit margin.

Google+ at the four month mark

Google+ is Google's new social networking site. Google released this in the summer of 2011, and so far, it has picked up a lot of users. However, it seems to have lost some of the early momentum.

Spot on, xkcd!

I feel like Google versus Facebook will be a tremendous battle. Facebook has already reacted and quickly started to implement some of the features Google+ offered. Competition is usually a good thing for consumers, after all! Now that Google+ is a few months old, it is less of a novelty.

As it becomes less of a novelty, people start to take a more critical eye to it. One of Google's engineers, Steve Yegge, accidentally (?) posted a rant about Google+ last month. To summarize his complaints, Google+ does not make it easy for other people to create Google+ apps, therefore making it difficult for app developers to create Google+ apps. This is certainly a current limitation of the system.

Will Google+ adapt or die? We shall see.

Also, I have a Google+ profile set up, if anyone would like to add me.

Spring 2012 Semester Schedule

I am in the process of figuring out my Spring 2012 schedule. Of course, my schedule is up in the air until we are certain some classes will run. For the moment, here is what I know.

Definitely mine:
CIS 125 M02 (Microcomputer Software I): Tue/Thu 10:20 AM to 11:35 AM Paterson Campus
CIS 273 ME1/GD 273 ME1 (Web Graphics): Thu 7:05 PM to 9:35 PM
CIS 294 M01/GD 294 M01 (CIS Internship): Times TBA

Probably mine:
CIS 101 P01 (Computer Concepts and Applications): Mon/Wed 10:20 AM to 11:35 AM Passaic Campus
CIS 101 P02 (Computer Concepts and Applications): Mon/Wed 8:55 AM to 10:10 AM Passaic Campus

Here's where it gets complicated. If the CIS 125 P01 runs at Passaic, that will probably be mine, but if it does not, then I may get one of any number of classes.

At Bergen:
INF 163 001 (Internet Concepts and Applications): Mon/Wed 3:55 PM to 5:50 PM Paramus Campus

Microsoft SyncToy

Moving between machines is always difficult. If you keep files on your hard drive, problems arise with forgetting files. So, if you copy them to a USB drive, you can end up with two copies to a file, which can be even worse.

One way to combat this is to use an online storage solution, such as Microsoft's SkyDrive. SkyDrive is basically an online USB drive, with access to Microsoft's Office Web Apps. Google has a similar functionality through Google Docs.

However, if you are looking for something that doesn't require an online account, you can also download a tool such as Microsoft SyncToy. This application is free for Windows users, but for whatever reason not installed with Windows when you first install it. If you are someone who has some issues with keeping track of files, this is a highly customizable tool. As opposed to a program like backup, a synchronization program can be set up to work both ways. In other words, if I change a file on my hard drive, it can be synchronized to my USB drive, and if I change a file on my USB drive, it can be synchronized to my hard drive.

For free, it's a great little tool, and a good alternative to accidentally overwriting a file with an older version.

Download SyncToy here

Computer Security Education

Whether I am teaching a Computer Concepts course or a course in the Information Technology major, the topic of computer security will usually come up. At some point during the discussion, someone will usually ask "should you really be showing us this?" or something of that nature. I suppose that sort of issue exists in many areas. If you teach someone karate, who is to say they won't use those skills to hurt someone? If you teach someone how to shoot a gun, how do you know they won't shoot a person? Of course, causing physical damage is a little different than computer security. How about this: if you teach someone computer programming, how do you know they won't use it to create a virus? The short answer is that you don't.

We have a few courses that involve computer security at PCCC. I know Bergen also has a course that involves computer security. As a matter of fact, ABET (an accrediting board) includes data security and privacy as a "core" topic in Information Technology. In other words, it is a critical piece of any IT program. You can't send entry-level computer professionals out without some sort of background in this area. Even someone who is going to be employed in a career that involves computers (most college students, I would assume) need some background. Often, the weakest link in computer security is not your firewall, or your antivirus, or your VPN software, it is your users. I think we have a responsibility as educators to raise the awareness level of all students.

PCCC Surplus Sale

Every few years, PCCC does a surplus sale, where they get rid of all their old equipment. Outdated computers, desks, and other stuff are made available for very low prices. Last time they did this, one of my friends bought 10 older computers for his mosque for $6 each, with the intention of putting Linux on them. If you can get here early for it, it is a nice opportunity. Students are given priority, so if you get here between 10 am and noon the first day, you will only be competing with other students.


They have the surplus sale in the parking lot of the Community Technology Center (218 Memorial Drive, Paterson), right by the intersection of Memorial and Market.

Even if you are not a PCCC student, it is open to the public noon to 3 on Wednesday, and 10 to 3 on Thursday. Here's the info:


DATES: Wednesday, October 12, 2011 and Thursday, October 13, 2011
TIME:  10:00 A.M. TO 3:00 P.M.

On Wednesday from 10:00 a.m. to 12:00 noon it will be open to students with a valid ID only. Open to the public after 12:00 noon on Wednesday and all day on Thursday.

Facebook Freebies

I am a fan of getting things for free. There are a few companies I follow on Facebook that give me free stuff.

Two companies that make free stuff available are Quick Chek and McDonalds.

For example, if you Like Quick Chek on Facebook (link here), they give you access to a weekly freebie. Right now, the freebie is a Dr. Pepper 10, a new flavor of soft drink.

McDonald's Local (link here) has been giving out free stuff as well, though they haven't done so recently.

I know people have this tendency to assume if something is free, there is something wrong with it. For example, I mentioned the Quick Chek site and showed it to my students, and I asked why they would give it away. A few students came back with the answer "because no one is buying it". Companies sometimes create promotions like this for new products to encourage stores to buy a new product. In the case of a restaurant like McDonald's, giving out a product (like the new smoothie) can encourage people to visit the store and try something they may not otherwise try.

The other advantage to either of these scenarios is that, if you are in the store or restaurant, you want to get people to come to your location, and this is certainly a way to do that!